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Privacy Policy

PMH - PRODUTOS MÉDICOS HOSPITALARES, S.A., is responsible for the collection and processing of personal data that was obtained digitally, namely through the use of this website, committing itself to the privacy of users, guaranteeing the confidentiality and security of the data received , in strict application of current legislation.
This Personal Data Protection Policy describes our practices for storing, processing and accessing personal information. By accepting, you are authorizing PMH - PRODUTOS MÉDICO HOSPITALARES, S.A., to process your data, of which you confirm that you are the holder, as well as data relating to your commercial and contractual relationship and respective management, under the terms of this text .
You further declare that you are aware and fully informed that the processing of your personal data, previously transmitted by you, includes all operations carried out by automated means or not.
Additionally, you declare that you are aware of your rights to object, agree and/or request the “Right to be Forgotten”, in relation to the processing of your Personal Data, by sending a request to an email address, as well as having the right to submit complaint to the competent authorities.
Please read the following terms carefully:

This Personal Data Protection Policy, hereinafter referred to as “Protection Policy”, intends to inform you about the following points:
The commitments adopted by PMH on the Protection of Personal Data, under the terms and in accordance with the General Data Protection Regulation, hereinafter referred to as “GDPR” (EU) 2016/679, on the protection of natural persons with regard to processing of Personal Data and the free circulation of such data, and; About the way in which PMH processes your Personal Data, in particular Personal Data obtained digitally, namely through the website.

In the following framework, PMH provides a framework for the following definitions:
Definition of “Personal Data”: refers to all information related to the Data Subject and that allows him or her to be identified.
Definition of “Data Holder”: identified or identifiable natural person to whom the Personal Data is associated. The website user is considered a Data Holder before PMH. The natural person may be identifiable or identified, directly or indirectly, namely through name, civil or tax identification number, location data, online identifiers (such as addresses IP address and logs).
Definition of “Controller”: internal entity that defines the objectives and means of Processing Personal Data.
Definition of “Subcontractor”: entity external to PMH that processes Personal Data on its behalf. The “Subcontractor” signed a confidentiality agreement with PMH in which it undertakes to keep the information it processes confidential.
Definition of “Processing”: any operation carried out within the scope of Personal Data, through automatic means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonizing or associating, restricting, eliminating or destroying. Any other operation provided for under the terms of the GDPR is also considered Processing of Personal Data.

PMH guarantees the complete protection of Personal Data in accordance with the standards set out in the GDPR, with regard to all procedures and obligations set out therein, especially with regard to the Processing of Personal Data of users of websites and/or digital applications (e.g.: visitors, job candidates, etc.).
PMH has implemented digital tools and procedures with the aim of ensuring the effective protection of Personal Data.
In monitoring compliance with GDPR procedures, PMH adopted and implemented several internal policies and procedures to raise awareness among its employees, suppliers and partners about the protection of Personal Data.
Processing of Personal Data
PMH undertakes to process your Personal Data in accordance with the following principles: Processing legally, impartially and transparently, thus guaranteeing the principles of legality, impartiality and transparency; Collection and processing for specific, explicit and legitimate purposes. Compliance with the principle of purpose limitation, as they will not be processed in a way that is divergent and incompatible with the purposes for which they were collected; Adequate, relevant and limited collection and processing to what is strictly necessary, taking into account the purposes for which they are processed, thus respecting the principle of data minimization; The Personal Data transferred must be true, rectifying or updating it whenever necessary or as deemed necessary.
Treatment Safety
PMH has defined technical and procedural measures with a view to the effective implementation of the principles of Personal Data protection, in order to comply with the GDPR, thus protecting the rights, freedoms and guarantees of Personal Data Holders, from the beginning of their collection and consequent treatment.
It was determined to impose the same level of Personal Data protection on all Subcontractors (service providers, suppliers, partners, etc.).


PMH collects your Personal Data at its facilities and through its website and/or digital applications, to which the user provides and explicitly consents, specifying:
Company headquarters and facilities; When you browse PMH websites, digital applications (i.e. technical information, such as IP addresses or logs, collected through cookies or similar technologies when authorized); When you apply for a job at our facilities, via the website or by email; When you request clarification or a commercial proposal, through the means described above; When you introduce comments or images on social media pages owned by PMH; When, in any other way, you send us personal information and consent to its storage and processing.
Customer/User Relationship Management
PMH collects Personal Data relating to strictly informative relationships with customers and potential customers and, in particular:
Allow the request for information online, about products and services, on the website and/or digital applications; Establish statistical analyses, financial and commercial studies and for online traffic management purposes (e.g.: to obtain levels of use of the website, PMH digital applications, as well as the relevance of the services available as a way of improving the capacity of use of those); Sending of information, promotional communication and/or advertising from PMH in particular about products, services or news that may be of interest to the customer/user, provided that (subject to your prior authorization, when necessary and respecting your right of refusal, in accordance with the legal requirements applicable to direct marketing for commercial purposes).
These notifications may be sent by email or via mobile service.
Fighting fraud
Your Personal Data will be processed in such a way as to prevent fraud situations from arising on the part of third parties.
Information considered mandatory is marked with an asterisk in the online forms available by PMH. Without these fields being properly completed, users' information requests and/or orders cannot be processed. The provision of other information is optional.
Recruitment and Human Resources Management
PMH collects your Personal Data through a form available on the company's premises or on the respective page of the website, with a view to analyzing and responding to applications for a specific job. In cases where there is no action on the part of PMH regarding the job application, Personal Data will be kept in accordance with the provisions set out in the point referring to “Personal Data Storage Time”.

Operations in the Processing of Personal Data of PMH customers and/or users are based on:
In your legitimate interest in providing services, protecting your activities or others, as well as in better identifying your preferences, as a way of personalizing PMH offers so that they better meet your needs; When the Processing is required by current legislation; When explicit consent is acquired.
PMH may have a legitimate interest in carrying out recruitment operations to manage its activities in the best possible way, collecting all necessary data on interested candidates. In all cases, it should be noted that PMH only processes Personal Data if: The Holder has given express authorization for the Processing of their Personal Data for one or more specific purposes; The Processing is necessary for the proper performance of a contract to which you are a party; The Processing is necessary to achieve PMH's legitimate interests, except when these interests do not override the interests or fundamental rights and freedoms of the Data Holder, especially if the Data Holder is a child.

PMH maintains your Personal Data in accordance with the retention periods imposed by current legislation and regulations, particularly taking into account its activities, storing it during the following periods: When you contact us to request information, we store your data personal information during the time necessary to process and fulfill your request; We keep your personal data used for direct marketing until you cancel authorization or ask us to delete it, in accordance with current legislation. In this case, PMH will only preserve the information necessary to guarantee your right to object in accordance with legal regulations and standards. Personal Data relating to candidates is stored for one year.
The cookies used by PMH are stored until the user removes them from their browser.

PMH employees responsible for managing customer/user support, recruitment and human resources may only access your Personal Data if strictly necessary.
PMH does not share your Personal Data with third parties, with the exception of service providers, as set out in the point referring to “Security Measures and Subcontractors”, especially for the purposes of combating fraud, payment management, hosting, administration of Information Technologies and provision of customer support.
PMH may transfer Personal Data to third parties in accordance with requests from public judicial authorities with legal powers for this purpose, in accordance with the legal regulations in force.
PMH guarantees the confidentiality and security of Personal Data during transfer to the aforementioned recipients.
What are cookies?
Websites, applications and digital platforms may use cookies or similar technologies to improve your browsing experience. Cookies constitute information stored on your personal equipment about the websites you visit. Sometimes they are stored in a plain text file, accessed by a server that reads and records the information.
Websites can only read and write cookies held by them.
Our use of cookies
When you browse our website, we use cookies to “recognize” your browser, only during your visit (“session cookie”) or during all your visits (“permanent cookie”).
On our website, cookies are used for the following purposes:
- For technical reasons (identifying sessions, maintaining configurations, etc.) to, for example, adapt the presentation of the website, application or digital platform to your device;
- For statistical analysis and online traffic management purposes, for example, to improve the usability of a website, application and digital platform and the relevance of our services;
- To redefine the target audience and provide them with marketing content on other websites.

Third-party cookies
If authorized in your cookie settings (see the cookie settings section below), third parties (advertising agencies, internet analytics companies, etc.) will set/read cookies when you browse our website, digital applications.

The use of these cookies is managed by the privacy policies.
These cookies are used by these companies, during the lifetime of the cookies, to determine and distribute relevant advertising content, reflecting your main interests based on knowledge of your browsing habits on our website, applications and digital platforms.
Social media
To allow you to share content or comments about our products and/or services, our website may include social media components (buttons, plug-ins, etc.).
These components are used by social networks to record your browsing habits and will only work if your browser is connected to the social network in question (but you do not have to have used the “share” button, for example).
The social networks you use determine the terms that govern their use of the information they obtain, with PMH having no control over the use of this information. We recommend that you consult their respective privacy policies, which will specify how they use this data and the actions you can take to increase account confidentiality.
Shared devices
As cookies are linked to the device and the browser used, it is not possible to determine the identity of the device user. Therefore, some services and advertising offered on this device may not correspond to your use (the settings/browsing habits of other device users may influence the content offered).
You can choose the level of confidentiality of your device by deciding who can use it (people authorized to access the device) and changing its settings (in particular, cookie settings).
Cookie settings
You can change your cookie settings at any time, and several options are available, as described below.
The settings you choose may affect your browsing experience and the functioning of some services that require the use of cookies. In this sense, we reject any responsibility for the consequences arising from the limited functioning of our services, caused by deactivating cookies on your device (inability to set or read a cookie).

Computers (PC)
You can manage cookies through various options in your browser settings, to allow or block cookies, in general or for specific actions, at any time. Cookies are managed differently in each browser. Visit the link in your browser to learn more:
Google Chrome
Internet Explorer
Mozilla Firefox
For all other devices (smartphones, tablets, smart devices), see the help menu in your browser.
PMH has implemented all appropriate technical and organizational measures to guarantee a level of security of Personal Data appropriate to the risk and, in particular, to protect Personal Data against destruction, loss, alteration, unauthorized disclosure or accidental or illegal access.
The same level of protection is imposed by PMH on its Subcontractors.
Any PMH employee who, during their work, may have access to your Personal Data will keep them strictly confidential.

You may, at any time, in accordance with the applicable rules regarding the protection of Personal Data, exercise your rights of access, rectification, deletion and transfer of your Personal Data.
You also have the right to object to the Processing of your Personal Data for direct marketing purposes and, therefore, request to stop receiving promotional communications from PMH at any time.
When the Processing is based on your express authorization, you have the right to revoke your authorization at any time.
To exercise your rights, especially with regard to the “Right to be Forgotten” or deletion of your Personal Data, you can contact us using the contact details available on our website.
To allow us to respond to your request, you must provide us with the following necessary identification data: name, surname, email or address and any other information necessary to confirm your identity.
You also have the right to lodge a complaint with the Supervisory Authority in case of violation of the rules applicable to the protection of Personal Data, in particular the GDPR.
The Personal Data Protection Policy may be changed by PMH at any time.
PMH may adjust the Protection Policy (e.g. if your Personal Data is intended to be used in a way other than that stipulated in the Protection Policy in force at the time of data collection), which will be published without prior notice, through updating the Personal Data Protection Policy page. Communication to customers will only be made if the changes justify it.
For any questions or comments related to our Protection Policy or the way in which PMH collects and uses your Personal Data and to exercise your rights related to your collected Personal Data, contact us via the online form or available contacts on our website.

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