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Privacy Policy

PMH - PRODUTOS MÉDICO HOSPITALARES, SA, is responsible for the collection and processing of personal data that were obtained digitally, namely through the use of this website, committing to respect the privacy of users, ensuring the confidentiality and security of the data received , in strict compliance with the legislation in force.

This Personal Data Protection Policy describes our practices for the conservation, treatment and access of personal information. By accepting, you are authorizing PMH - PRODUTOS MÉDICO HOSPITALARES, SA, for the treatment of your data, of which you confirm that you are the holder, as well as the data relating to your commercial and contractual relationship and, respective management, under the terms of this text. .

It also declares to be aware and fully informed (a) that the processing of your personal data, previously transmitted by you, includes all operations carried out by automated means or not.

Additionally, you declare that you are aware of your rights to object, correct and / or request the “Right to Forgetfulness”, regarding the treatment of your Personal Data, by sending a request to an email address, as well as having the right to submit complaint to the competent authorities.

Read the following terms carefully:



1. PREAMBLE

This Personal Data Protection Policy, hereinafter referred to as “Protection Policy”, intends to inform you about the following points:
The commitments adopted by PMH regarding the Protection of Personal Data, under the terms and in accordance with the General Data Protection Regulation, hereinafter referred to as “GDPR” (EU) 2016/679, on the protection of individuals with regard to the treatment Personal Data and the free movement of such data, and; About the way in which PMH treats your Personal Data, in particular Personal Data obtained digitally, namely, through the website.



2. DEFINITIONS

In the following framework, PMH provides the framework on the following definitions:
Definition of “Personal Data”: refers to all information related to the Data Subject and which allows him to identify.
Definition of “Data Subject”: identified or identifiable natural person with whom the Personal Data is associated. The user of the website considers himself / herself as Data Holder before the PMH The natural person can be identifiable or identified, directly or indirectly, namely, by name, civil or tax identification number, location data, online identifiers (such as addresses and logs).
Definition of “Controller”: internal entity that defines the objectives and means of the Processing of Personal Data.
Definition of “Subcontractor”: an entity outside the PMH that processes Personal Data on its behalf. The “Subcontractor” has entered into a confidentiality agreement with PMH in which he undertakes to keep the information he is dealing with confidential.
Definition of “Treatment”: any operation carried out within the scope of Personal Data, through automatic means or not, such as the collection, recording, organization, structuring, storage, adaptation or alteration, recovery, consultation, use
transmission, dissemination or, alternatively, availability, harmonization or association, restriction, elimination or destruction. Any other operation provided for under the GDPR is also considered as Personal Data Treatment.



3. COMMITMENTS TAKEN

PMH guarantees the complete protection of Personal Data in accordance with the rules provided for in the GDPR, with regard to the totality of procedures and obligations therein, especially with regard to the Treatment of Personal Data of users of websites and / or digital applications (eg: visitors, job seekers, etc.).
PMH has implemented digital tools and procedures in order to ensure the effective protection of Personal Data.
In monitoring the conformity of the GDPR procedures, PMH adopted and implemented several internal policies and procedures with a view to raising the awareness of its employees, suppliers and partners, on the protection of Personal Data.

3.1. PRINCIPLES OF PERSONAL DATA PROTECTION

Treatment of Personal Data
PMH is committed to processing your Personal Data in accordance with the following principles: Processing legally, impartially and transparently, thus guaranteeing the principles of legality, impartiality and transparency; Collection and processing for specific, explicit and legitimate purposes. Compliance with the purpose limitation principle, since they will not be processed in a divergent and incompatible manner with the purposes for which they were collected; Adequate, relevant and limited collection and treatment of what is strictly necessary, taking into account the purposes for which they are processed, thus respecting the principle of data minimization; The Personal Data provided must be true, proceeding to the respective rectification or updating whenever necessary or as you wish.

Treatment Safety
PMH has defined technical and procedural measures with a view to the effective implementation of the principles of the protection of Personal Data, in order to comply with the GDPR, thus protecting the rights, freedoms and guarantees of the Personal Data Holders, from the beginning of its collection and consequent Treatment.
It was determined to impose the same level of protection of Personal Data on all Subcontractors (service providers, suppliers, partners, etc.).



4. PROCESSING OF PERSONAL DATA

4.1 HOW TO COLLECT PERSONAL DATA

PMH collects your Personal Data at its facilities and through its website and / or digital applications, in which the user explicitly provides and consents, specifying:
Company headquarters and facilities; When browsing the websites, PMH digital applications (ie technical information, such as IP addresses or logs, collected through cookies or similar technologies when authorized); When applying for a job at our facilities, through the website or by email; When requesting clarification requests or a commercial proposal, through the means described above; When introducing comments or images on the social media pages owned by PMH; When, in any other way, you send us personal information and consent to its storage and treatment.


4.2. WHY PERSONAL DATA COLLECTION IS NECESSARY

Customer / User Relationship Management
PMH collects Personal Data relating to strictly informative relationships with customers and potential customers and, in particular:
Allow the request for information online, about products and services, on the website and / or digital applications; Establish statistical analyzes, financial and commercial studies and for the purposes of online traffic management (eg: to obtain the levels of use of the website, digital applications of PMH, as well as the relevance of the services available as a way to improve the capacity of use of those); Sending information, promotional communication and / or advertising from PMH in particular about products, services or news that may be of interest to the customer / user, provided that (subject to their prior authorization, when necessary and respecting their right to refuse, in accordance with legal requirements applicable to direct marketing for commercial purposes).
These notifications can be sent by email or via mobile service.

Fighting fraud
Your Personal Data will be treated in order to prevent fraud from third parties.
Information considered mandatory is marked with an asterisk in the online forms available from PMH. Without the due completion of these fields, the request for information and / or order from users cannot be processed. The provision of the remaining information is optional.

Recruitment and Human Resources Management
PMH collects your Personal Data using a form available at the company's premises or at the shovel
espective page of the website, with a view to analyzing and responding to a job application. In cases where there is no action on the part of PMH in relation to the job application, Personal Data will be kept in accordance with the provisions set out in the section relating to “Personal Data Storage Time”.


4.3 LEGAL BASIS OF PROCESSING
Operations in the Processing of Personal Data of PMH customers and / or users are based on:
In your legitimate interest in carrying out services, protecting your activities or others, as well as in better identifying your preferences, as a way to personalize PMH's offers so that they best match your needs; When the Treatment is required by the legislation in force; When explicit consent is acquired.

PMH may have a legitimate interest in carrying out recruitment operations to manage its activities in the best possible way, by collecting all the necessary data on interested candidates. In all cases, it should be noted that PMH only treats Personal Data if: The Holder has given express authorization for the Processing of his Personal Data for one or more specific purposes; Treatment is necessary for the proper performance of a contract to which it is a party; Treatment is necessary for the realization of the legitimate interests of PMH, except when these interests do not overlap the interests or fundamental rights and freedoms of the Data Subject, especially if the Data Subject is a child.

4.4 PERSONAL DATA STORAGE TIME
PMH maintains your Personal Data according to the periods of conservation imposed by the legislation and regulations in force, namely taking into account its activities, storing them during the following periods: When you contact us to request information, we keep your data personal data for the time necessary to process and fulfill your request; We keep your personal data used for direct marketing until you cancel the authorization or ask us to delete it, in accordance with the legislation in force. In that case, PMH will only preserve the information necessary to guarantee its right of opposition in accordance with legal regulations and standards. Personal data related to candidates is stored for one year.
The cookies used by PMH are stored until the user removes them from their browser.

4.5 PERSONAL DATA RECEIVERS
PMH employees responsible for managing customer / user support, recruitment and human resources, can only access your Personal Data for strict need.
PMH does not share your Personal Data with third parties, with the exception of service providers, according to the terms set out in the section referring to “Security Measures and Subcontractors”, especially for the purposes of combating fraud, payment management, accommodation, administration Information Technologies and providing customer support.
PMH may transfer Personal Data to third parties in accordance with requests from public judicial authorities with legal powers for that purpose, in accordance with the legal rules in force.
PMH guarantees the confidentiality and security of Personal Data during the transfer to the aforementioned recipients.



5. ABOUT COOKIES

What are cookies?
Websites, applications and digital platforms may use cookies or similar technologies to improve your browsing experience. Cookies are information stored on your personal equipment about the websites you visit. Sometimes they are stored in a plain text file, accessed by a server that reads and records the information.
The sites can only read and write cookies held by them.

Our use of cookies
When you browse our website, we use cookies to "recognize" your browser, only during your visit ("session cookie") or during all your visits ("permanent cookie").
On our website, cookies are used for the following purposes:
- For technical reasons (identifying sessions, maintaining settings, etc.) to, for example, adapt the presentation of the website, application or digital platform to your device;
- For statistical analysis and effects of online traffic management, for example, to improve the usability of a website, application and digital platform and the relevance of our services;
- To redefine the target audience and provide you with marketing content on other websites.

5.1. OTHER COOKIES
Third-party cookies
If authorized in your cookie settings (see the cookie settings section below), third parties (advertising agencies, internet analytics companies, etc.) will set / read cookies when you browse our website, digital applications.

The use of these cookies is governed by the privacy policies.
These cookies are used by these companies during the useful life of
cookies, to determine and distribute relevant advertising content, reflecting your main interests based on knowledge of your browsing habits on our website, applications and digital platforms.

Social networks
To allow you to share content or comments about our products and / or services, our website may include components from social networks (buttons, plug-ins, etc.).
These components are used by social networks to record your browsing habits and will only work if your browser is connected to the social network in question (but you don't have to use the “share” button, for example).
The social networks you use determine the terms that govern your use of the information they obtain and PMH has no control over the use of this information. We recommend that you consult their respective privacy policies, which will specify how they use this data and the actions you can take to increase account confidentiality.

Shared devices
Since cookies are linked to the device and the browser used, it is not possible to determine the identity of the user of the device. Thus, some services and advertising offered on this device may not correspond to its use (the settings / browsing habits of other users of the device may influence the content offered).
You can choose the level of confidentiality on your device when deciding who can use it (people authorized to access the device) and change your settings (in particular, the cookie settings).

Cookie settings
You can change your cookie settings at any time, with several options available, as described below.
The settings you choose may affect your browsing experience and the operation of some services that require the use of cookies. In this sense, we reject any responsibility for the consequences arising from the limited operation of our services, caused by the deactivation of cookies on your device (inability to set or read a cookie).

Computers (PC)
You can manage cookies through various options in your browser settings, to allow or block cookies, in general or for specific actions, at any time. Cookies are managed differently in each browser. Visit your browser link to learn more:
Google Chrome https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Mozilla Firefox https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Safari https://support.apple.com/en-gb/HT201265
Edge https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
For all other devices (smartphones, tablets, smart devices), see the help menu in your browser.



6. SECURITY MEASURES AND SUBCONTRACTORS

PMH has implemented all appropriate technical and organizational measures to ensure a level of security for Personal Data appropriate to the risk and, in particular, to protect Personal Data from destruction, loss, alteration, unauthorized disclosure or accidental or illegal access.
The same level of protection is imposed by PMH on its Subcontractors.
Any PMH employee who, during his work, may have access to your Personal Data will keep it strictly confidential.



7. EXERCISE OF YOUR RIGHTS

You can, at any time, in accordance with the applicable rules regarding the protection of Personal Data, exercise your rights to access, rectify, delete and transfer your Personal Data.
You also have the right to object to the Treatment of your Personal Data for the purposes of lawful marketing and, therefore, to ask to stop receiving promotional communications from PMH at any time.
When the Treatment is based on your express authorization, you have the right to revoke your authorization at any time.
To exercise your rights, especially with regard to the “Right to Forget” or the deletion of your Personal Data, you can contact us through the contacts available on our website.
To enable us to respond to your request, you must provide us with the following necessary identification data: name, surname, e-mail or address and any other information necessary to confirm your identity.
You also have the right to complain to the Supervisory Authority in case of violation of the rules applicable to the protection of Personal Data, in particular the GDPR.



8. CHANGES TO OUR PROTECTION POLICY

The Personal Data Protection Policy can be changed by PMH at any time.
PMH may adjust the Protection Policy (eg if the use of your Personal Data is intended in a way other than that stipulated in the Protection Policy in force at the time of data collection), which will be published
without prior notice, by updating the Personal Data Protection Policy page. Communication to customers will only be made if the changes justify it.

For any questions or comments related to our Protection Policy or the way PMH collects and uses your Personal Data and to exercise your rights related to your collected Personal Data, contact us through the online form or available contacts on our website.
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